31 in 31 #14- more about mediation

I am working on a new website for a new business called ForeverCare for Pets. One aspect of our service will be mediation. Below is a some useful info on mediation

What is Mediation?

Mediation is an approach to resolving disputes which is voluntary and confidential. The mediator’s job is to help the parties define their issues and explore options for resolution. It is the parties themselves who have the power to make decisions and define the terms of any agreement they may reach. Mediation is an informal and non-adversarial process that is sometimes described as assisted negotiation.

What the mediator does

The mediator performs many functions including the following:

-         tracks issues as they arise

-         helps parties clarify their interests by asking questions

-         reframes information so the parties can see things in a new way

-         encourages brainstorming

-         encourages reality testing

-         sometimes asks hard questions with diplomacy and tact

-         helps parties negotiate face to face

The Advantages of mediation

Some of the more significant advantages are:

-         Time and money can be saved

-         The parties can resolve disputes on their own terms

-         It offers a confidential forum for sensitive issues

-         The parties retain control over the outcome

-         It allows for creative and flexible solutions that work for both parties

Although we offer a broad array of mediation services, we also specifically focus on animal and pet issues. Some of these include custody issues, boundary disputes, end of life care, and other important issues in an animal’s life.